How to lodge a return:


1. Download the Airmed returns form

If you cannot print the form - write a handwritten note with all the information required in the form.


2. Fill in the form including your order number 

It should be 4 digits and you can find your order number through your order confirmation email.


3. Ship the item back to us using carrier of your choice

Don't forget to include your returns forms so our team can process it correctly

Please address your return to:


PO BOX 2118


5. Please keep your tracking number and receipt


6. Please allow 2-3 days from the date the parcel is received by us to process. We will email you to notify you of the outcome of your return.


7. If you do not provide a returns form - a store credit will be issued by default.